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Can not log in to my account

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Legend
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Joined: Dec, 2003
Posts: 40852
Posted: #1

Can not log in to my account since yesterday. Like the other poster, i am using Chrome and Window 7. I have tried to log in thru Internet Explorer, I can log in but can not post or reply. Please help.   

 
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Posted: #2

I have the same problem, on the main page of the site I appear to be logged in, if I click in any other part of the forum I can't log in, unless i deactivate my add block.

 

Presumably the site wont force now users to disable their add block in order to be able to post in the forum?!

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Posted: #3

Quote Originally Posted by yaongingy:

I have the same problem, on the main page of the site I appear to be logged in, if I click in any other part of the forum I can't log in, unless i deactivate my add block.   Presumably the site wont force now users to disable their add block in order to be able to post in the forum?!
Quote Originally Posted by yaongingy:

I have the same problem, on the main page of the site I appear to be logged in, if I click in any other part of the forum I can't log in, unless i deactivate my add block.   Presumably the site wont force now users to disable their add block in order to be able to post in the forum?!

A couple of years back, my computer (Internet Explorer) was infected by malware from this site and it cost me hundred of dollar to fix by a computer technician. Then thankfully, I was told by a Covers IT few years ago to use Google Chrome and ad blocker. My computer has not infected by some kind of malware or virus from this site since. I'll stick with Google Chrome and ad blocker for the sake of security.     

 
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Posted: #4

Understandable, I also use an ad blocker for the same reasons, to protect my computer from any malware or virus.

 

Now it seems everything is back to normal...

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Posted: #5

Quote Originally Posted by yaongingy:

Understandable, I also use an ad blocker for the same reasons, to protect my computer from any malware or virus.   Now it seems everything is back to normal...

Looks good now. 

Thanks the helping desk, really appreciate it! peace_5

 
Covers Team Icon Covers Team
Joined: Mar, 2020
Posts: 1849
Posted: #6

Thank you both for your feedback and I would like to address your concerns:

We are not making it so users have to turn off their ad blockers in order to get the full Covers experience. There is a bug that is logging users out of their accounts and we are currently working to correct this bug.

Thanks for your cooperation and patience,

 

Colin.

 
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Posted: #7

Ok, so the ad blocker is just a coincidence? If that is the case, no problem.

 

Thanks for clearing that out. peace_5

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Posted: #8

Quote Originally Posted by ColinMac:

Thank you both for your feedback and I would like to address your concerns: We are not making it so users have to turn off their ad blockers in order to get the full Covers experience. There is a bug that is logging users out of their accounts and we are currently working to correct this bug. Thanks for your cooperation and patience,   Colin.

Hopefully you guys should solve that problem out, best of luck and thanks. 

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