Help Request for Office Pool

The Office Pool I run has had several glitches throughout the year. Most have been harmless and had no impact, but unfortunately one has an impact on our season long standings for 2nd place.

Here is a link to our Office Pool (Knox's NFL Pick 'Em Pool 2024-2025): https://contests.covers.com/officepools/e8cd0aae-74b8-4bfd-80ce-b1dd0002eeb4

The two users in question are Kyle_Potter and hbill75.

When I compare what Covers says for season totals for each of them, I can see that those numbers are inconsistent with the weekly numbers and I don't know which is right.

Can this be looked into? Or is there any way that I can get the actuals so I can figure this out and give them closure?

Like I said there are some other users that have had issues throughout the year, but I don't think any are as impactful as these two. They are rrath and Chacha325.

Thanks in advance for any help you can provide!

@knoxcr

 Hi! I will try to look into this.  What was the issue(s) with rrath and Chacha325?  The same as Kyle_Potter and hbill75? 

@tammy296

Correct. Same issues. Their records and totals are different when adding the weekly numbers. I don’t know how hard this is to fix, but my biggest priority is getting the the first two I mentioned sorted out. If it’s easy enough I’d like to fix the others, but only if it’s not too much trouble. 

@knoxcr

 Thank you.  This may be related to some leaderboard issues we're having, that we already have a ticket in for. I'll let the guys know and keep you updated. 

@knoxcr

 I just wanted to update you on what I know so far.  If you look at monthly leaderboards, right now there is a bug that is showing you a player's overall record, and not just their monthly.  It may be something similar with the weekly.  If you go through manually and look at picks, you should be able to see that their W/L are correct.   I realize this is a bit of a pain, and we're hoping that tech will be able to fix what you are seeing on the LB side soon.