Here's the deal, I had a sibling who lived with me, and also had an account with 5dimes since 3 years ago. Any ways, he irresponsibly charged back his account and incurred a small negative balance. I was never aware of this.
So today, I randomly see that some of my funds were transferred and someone in the live chat explains to me that management has used my funds to pay off a bad debt on my brothers account, using a sports book transfer. Their reasoning was that both of our accounts contained similar information. (street address)
Is that legal, even though we both are two separate account holders with id on file to verify this?
Look I've deposited with them several times and have been playing with them since 2 years and never had any issues until today, when i requested a payout.
Pretty shady. They also told me if i have any further questions i should contact upper management. So my question is, it worth mentioning this to Tony. (i'm afraid of the horror stories) Or should i just cover my brother's bad debt and look past this? I'm thinking the latter.
Thanks fellas
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To remove first post, remove entire topic.
Here's the deal, I had a sibling who lived with me, and also had an account with 5dimes since 3 years ago. Any ways, he irresponsibly charged back his account and incurred a small negative balance. I was never aware of this.
So today, I randomly see that some of my funds were transferred and someone in the live chat explains to me that management has used my funds to pay off a bad debt on my brothers account, using a sports book transfer. Their reasoning was that both of our accounts contained similar information. (street address)
Is that legal, even though we both are two separate account holders with id on file to verify this?
Look I've deposited with them several times and have been playing with them since 2 years and never had any issues until today, when i requested a payout.
Pretty shady. They also told me if i have any further questions i should contact upper management. So my question is, it worth mentioning this to Tony. (i'm afraid of the horror stories) Or should i just cover my brother's bad debt and look past this? I'm thinking the latter.
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