I was going use them and i tried to use an account apparently i had like 5 years ago and it wouldnt let me log in. I talked to a customer service rep and they are like they will have to get back to me. Im like OK im deffenitly going to deposit. It was a horrible experience plus they were really rude.
I was going use them and i tried to use an account apparently i had like 5 years ago and it wouldnt let me log in. I talked to a customer service rep and they are like they will have to get back to me. Im like OK im deffenitly going to deposit. It was a horrible experience plus they were really rude.
hello allen
: can you told me please the status of my account
: its been 35 days from the verification process
: allen?
Allen Brooks: We see that the documents sent by you were forwarded to the accounting department and they are reviewing your details.
: ok so when you think aprox will be done
: its been 35 days
Allen Brooks: We would not be able to give you the exact time frame, however as we got a message that they are still reviewing your documents.
: ok allen i will wait
: but its too much time
: 35 days for rewiewing my already rewiew documents?
Allen Brooks: As we are into customer service right now we have only this information.
hello allen
: can you told me please the status of my account
: its been 35 days from the verification process
: allen?
Allen Brooks: We see that the documents sent by you were forwarded to the accounting department and they are reviewing your details.
: ok so when you think aprox will be done
: its been 35 days
Allen Brooks: We would not be able to give you the exact time frame, however as we got a message that they are still reviewing your documents.
: ok allen i will wait
: but its too much time
: 35 days for rewiewing my already rewiew documents?
Allen Brooks: As we are into customer service right now we have only this information.
hello allen
: can you told me please the status of my account
: its been 35 days from the verification process
: allen?
Allen Brooks: We see that the documents sent by you were forwarded to the accounting department and they are reviewing your details.
: ok so when you think aprox will be done
: its been 35 days
Allen Brooks: We would not be able to give you the exact time frame, however as we got a message that they are still reviewing your documents.
: ok allen i will wait
: but its too much time
: 35 days for rewiewing my already rewiew documents?
Allen Brooks: As we are into customer service right now we have only this information.
hello allen
: can you told me please the status of my account
: its been 35 days from the verification process
: allen?
Allen Brooks: We see that the documents sent by you were forwarded to the accounting department and they are reviewing your details.
: ok so when you think aprox will be done
: its been 35 days
Allen Brooks: We would not be able to give you the exact time frame, however as we got a message that they are still reviewing your documents.
: ok allen i will wait
: but its too much time
: 35 days for rewiewing my already rewiew documents?
Allen Brooks: As we are into customer service right now we have only this information.
Chat start time Jan 25, 2010 12:31:12 AM EST
Chat end time Jan 25, 2010 12:42:54 AM EST
Duration (actual chatting time) 00:11:42
Operator Michael Sandon
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Michael Sandon'
info: Your Issue ID for this chat is LTK164016353378X
Michael Sandon: Hello. How may I assist you?
david: michael
david: what is going on with my update i have month and a half in that
Michael Sandon: Before I assist, please confirm your first and last name along with your DOB for verification purpose?
david: stop telling me to give you more time
david: david prieto
david: 11 set 1971
Michael Sandon: Thank You.
Michael Sandon: We are waiting for an update. Once we have an update, we will let you know through an e-mail.
david: one month and a half
david: are you joking
Michael Sandon: understand your concern. However, it would be resolved at the earliest.
david: you always said the same sheet
Michael Sandon: We are waiting for an update. Once we have an update, we will let you know through an e-mail.
david: at the earliest since 40 days
Michael Sandon: Yes, you are right.
david: tell me you are going to steal my monney
Michael Sandon: However, we are waiting for an update on this issue.
david: and thats it
david: im chating everyday since 16 december
david: you think im retarded
Michael Sandon: We understand your frustration. Please give us some more time, we will look in to it.
david: how much time do you need a year maybe?
david: stopped
david: 40 days to verify
Michael Sandon: It will take some, however I will not assure you the exact time frame.
david: you put in your page you take max 72 hours to verify
david: i have 40 days in this
david: dont you think is enough
Michael Sandon: Please allow us some time, we will resolve this issue.
david: you will not resolve nothing
david: give you a year and nothing
david: so tell me you are going to steal my money
david: and stop with the bullshit
Michael Sandon: Once we have an update, we will get back to you with an update on this.
Chat start time Jan 25, 2010 12:31:12 AM EST
Chat end time Jan 25, 2010 12:42:54 AM EST
Duration (actual chatting time) 00:11:42
Operator Michael Sandon
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Michael Sandon'
info: Your Issue ID for this chat is LTK164016353378X
Michael Sandon: Hello. How may I assist you?
david: michael
david: what is going on with my update i have month and a half in that
Michael Sandon: Before I assist, please confirm your first and last name along with your DOB for verification purpose?
david: stop telling me to give you more time
david: david prieto
david: 11 set 1971
Michael Sandon: Thank You.
Michael Sandon: We are waiting for an update. Once we have an update, we will let you know through an e-mail.
david: one month and a half
david: are you joking
Michael Sandon: understand your concern. However, it would be resolved at the earliest.
david: you always said the same sheet
Michael Sandon: We are waiting for an update. Once we have an update, we will let you know through an e-mail.
david: at the earliest since 40 days
Michael Sandon: Yes, you are right.
david: tell me you are going to steal my monney
Michael Sandon: However, we are waiting for an update on this issue.
david: and thats it
david: im chating everyday since 16 december
david: you think im retarded
Michael Sandon: We understand your frustration. Please give us some more time, we will look in to it.
david: how much time do you need a year maybe?
david: stopped
david: 40 days to verify
Michael Sandon: It will take some, however I will not assure you the exact time frame.
david: you put in your page you take max 72 hours to verify
david: i have 40 days in this
david: dont you think is enough
Michael Sandon: Please allow us some time, we will resolve this issue.
david: you will not resolve nothing
david: give you a year and nothing
david: so tell me you are going to steal my money
david: and stop with the bullshit
Michael Sandon: Once we have an update, we will get back to you with an update on this.
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