Heritage

Question

Check this out...I tried to make a deposit last weekend. Heritage said not until I sent them a copy of my ID, utility bill, debit card, and the Authorization Access Agreement. This is fine with me..However, this will be the 3rd time already because they lost my other paper work. Yes..lost my paper work...twice!!!So I sent the required paper work in today because other than this I have had good dealing with Heritage..However, I logged onto Chat with them and asked them to check to make sure the paper work got there (I faxed it) and &#x27;Johnny&#x27; told me that it was too busy that he couldnt check for me.Wow..ive been with them since BetJamaica folded and now im thinking of jumping ship. Ive been loyal to them exclusively and am a busy bettor. I just dont think customer service should "be too busy to check" on something for me...especially considering i was sending paper work they have lost twice already.

imjhemp · Answer

Check this out...I tried to make a deposit last weekend. Heritage said not until I sent them a copy of my ID, utility bill, debit card, and the Authorization Access Agreement. This is fine with me..However, this will be the 3rd time already because they lost my other paper work. Yes..lost my paper work...twice!!!So I sent the required paper work in today because other than this I have had good dealing with Heritage..However, I logged onto Chat with them and asked them to check to make sure the paper work got there (I faxed it) and &#x27;Johnny&#x27; told me that it was too busy that he couldnt check for me.Wow..ive been with them since BetJamaica folded and now im thinking of jumping ship. Ive been loyal to them exclusively and am a busy bettor. I just dont think customer service should "be too busy to check" on something for me...especially considering i was sending paper work they have lost twice already.

imjhemp · Answer

Has any other Heritage players had this sort of thing happen??Im just wandering if im the only player feeling shunned by them.

DeezyAZ81 · Answer

had all types of occasions where stuff like this happened to me for a good month or two straight which is why I jumped ship awhile back and never looked. I'm sure Heritage supporters will bash me for saying it though. They did always pay though. Just thought the customer service went way down over time.

imjhemp · Answer

Deezy, what book did you go to?Ive posted this because this last Chat with them was not the first time Customer Service acted this way. I really couldnt believe he told me that he was too busy to check. I replied back "Are you serious?" and never got a reply.Since ive been with them I havent had any probs but this past week has really changed my mind on them.

DeezyAZ81 · Answer

My secondary was always Gtbets the old (VIP sports) even when I was using Heritage.  But after I started experiencing all those problems I made Gtbets my primary and haven&#x27;t looked back or had one problem with them.  Very solid.  I friend requested you if you are interested in posting up at Gt accept my request.  We can chat if you&#x27;d like.  Good luck to you

imjhemp · Answer

Hey Deezy, I dont see your friend request.

I am interested in Gt. Im just finding out that Gt is the old VIP and I used to play VIP exclusively years ago. I would love to go back.

For some odd reason I started using BetJam on occassion and then.....well, you know..I ended up at Heritage.

DeezyAZ81 · Answer

Try requesting or Pm&#x27;ing me and I&#x27;ll message you back Funny we were in the exact same boat.  I played at VIP sports for years and loved them and also started playing with Bet Jam which I also loved.  I only ended up at Heritage when Bet Jam went down because I was automatically transferred over.  Anyone you will love Gtbets it&#x27;s basically the same entire customer service staff as the old VIP  I&#x27;ll look out for your request and message

DeezyAZ81 · Answer

Just requested you again you should see it!

thegreat30 · Answer

They are not that good. End of story.

MAC316 · Answer

gtbets is good bud,  i use them and have no problems

DeezyAZ81 · Answer

I think he was referring to Heritage not being good in response to his original question.

DeezyAZ81 · Answer

Check your email you should receive a friend request message

wizardofroz · Answer

Use Western Union next time.  Trying to deposit money via credit card to a ANY sportsbook is not too bright nowadays thanks to banks getting overly involved.

rarafromphilly · Answer

heritage is one of the best imo.

GOPHERNATION12 · Answer

I have been with Heritage since before Greek turned over that account and I have not been asked once for ID or anything else for that matter for a deposit or withdrawal. I however don&#x27;t use credit or debit cards. That could be part of the problem.

Heritage

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