This morning I called for a WU withdrawal, and figured I will have to do it every 8 days for a bit. It was at 9:23 Eastern and after being on hold for 25 minutes they came back and said I couldn't withdraw it some rule I couldn't understand. So I went to live chat where I asked about it and they sent me the link to their rules on withdrawals. The link they send explained clearly that I could withdraw any or all of my funds.
I called back at 10:31 am and explained the situation to a women and after 15 minutes on hold she said I was correct and we processed the withdrawal. The money never was taken from my account and at 2:35 pm eastern I called and asked about it and they said they will process it as soon as they can.
It is now 3:40 pm eastern and it still hasn't been deducted from my account so I know there won't be a WU waiting for me tomorrow. Yes, I think there are problems there and they are on the verge between these very long ACH withdrawals to cancelled ACH withdrawals 2 weeks later and now not being able to pull out a small WU withdrawal.
I will keep you'll posted but I know I wouldn't deposit a nickle with them right now.