I came on here to discuss Bookmaker. Please stay away from them. They are the most unprofessional classless people you will ever talk to. I have 2 documented emails where they have made "grave mistakes" and all I get was "we apologize". You will be lucky to get your money out. They make the process very difficult and deliberately prolong the process so you can keep wagering in hopes you will lose it all.
This is the process:
1. You will need to fill out a CC authorization form with every yes every CC or Debit card you ever used to deposit with. So if you have a CC or Debit that is no longer in your possession they want you to go to the bank and get a certified letter that the card is no longer in use.
2. You will need to send some form of government ID so they make sure its you.
3. For every CC or Debit card you used, you will have to make a copy of both sides of the CC or Debit and send it to them. Again, if one CC or Debit card you used is no longer in your possession you will need to call the bank and get a letter claiming its no longer working.
4. They will claim to NOT have received your information so you can continue gambling. They will apologize that they made mistakes and take their sweet time with the process.
5. I had a company call me the other day claiming they can "lower my interest rates". This company never called again when I asked how they got my information. Guess what? you know when you're on hold with bookmaker and that annoying music plays? the same company that called me had the same music. So they are using your information with the CC authorization forms and selling it to companies. THIS IS FRAUD!!
I have requested a payout 5x since October 1st... STAY AWAY!!!!!!!!
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To remove first post, remove entire topic.
Gents,
I came on here to discuss Bookmaker. Please stay away from them. They are the most unprofessional classless people you will ever talk to. I have 2 documented emails where they have made "grave mistakes" and all I get was "we apologize". You will be lucky to get your money out. They make the process very difficult and deliberately prolong the process so you can keep wagering in hopes you will lose it all.
This is the process:
1. You will need to fill out a CC authorization form with every yes every CC or Debit card you ever used to deposit with. So if you have a CC or Debit that is no longer in your possession they want you to go to the bank and get a certified letter that the card is no longer in use.
2. You will need to send some form of government ID so they make sure its you.
3. For every CC or Debit card you used, you will have to make a copy of both sides of the CC or Debit and send it to them. Again, if one CC or Debit card you used is no longer in your possession you will need to call the bank and get a letter claiming its no longer working.
4. They will claim to NOT have received your information so you can continue gambling. They will apologize that they made mistakes and take their sweet time with the process.
5. I had a company call me the other day claiming they can "lower my interest rates". This company never called again when I asked how they got my information. Guess what? you know when you're on hold with bookmaker and that annoying music plays? the same company that called me had the same music. So they are using your information with the CC authorization forms and selling it to companies. THIS IS FRAUD!!
I have requested a payout 5x since October 1st... STAY AWAY!!!!!!!!
Don't blame Bookmaker for CC hassles. That's standard throughout the off-shore gaming industry. You should never send in a second (or third, or forth or fifth) withdrawal request until the first one clears. It fukks up the system. C'mon, this is basic off-shore 101 stuff.
I can't speak to the selling of your info. Never had that problem with them. I use Bookmaker all the time with MG deposits and MG withdrawals. Never any problem.
Bookmaker is solid as far as I'm concerned.
~~~~~ZOSO~~~~~
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Don't blame Bookmaker for CC hassles. That's standard throughout the off-shore gaming industry. You should never send in a second (or third, or forth or fifth) withdrawal request until the first one clears. It fukks up the system. C'mon, this is basic off-shore 101 stuff.
I can't speak to the selling of your info. Never had that problem with them. I use Bookmaker all the time with MG deposits and MG withdrawals. Never any problem.
disagree, see my recent post on Bookmaker in the appropriate forum - Gaming Industry - US. you should probably put your topics in the appropriate forum going forward....
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disagree, see my recent post on Bookmaker in the appropriate forum - Gaming Industry - US. you should probably put your topics in the appropriate forum going forward....
Slandering a reputable company because of your own CC problems is the real unprofessional party in this.
They take all of this information for your own security and benefit. You have a problem with that you should inquire flight details to Vegas, because that and your local bookie are the only outlets where you're not going to have to scan and fax CC, license and other ID in order to collect.
I've been a customer through Bookmaker for going towards a decade and the only issues I have ever had was because of Western Union.
Bookmaker has paid on time, every time.
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Slandering a reputable company because of your own CC problems is the real unprofessional party in this.
They take all of this information for your own security and benefit. You have a problem with that you should inquire flight details to Vegas, because that and your local bookie are the only outlets where you're not going to have to scan and fax CC, license and other ID in order to collect.
I've been a customer through Bookmaker for going towards a decade and the only issues I have ever had was because of Western Union.
disagree, see my recent post on Bookmaker in the appropriate forum - Gaming Industry - US. you should probably put your topics in the appropriate forum going forward....
Yes... I understand you work for them and need the bonuses.. You can talk to the moderators to move the thread if its bothering you that much otherwise KMA...
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Quote Originally Posted by take_the_money:
disagree, see my recent post on Bookmaker in the appropriate forum - Gaming Industry - US. you should probably put your topics in the appropriate forum going forward....
Yes... I understand you work for them and need the bonuses.. You can talk to the moderators to move the thread if its bothering you that much otherwise KMA...
Yes... I understand you work for them and need the bonuses.. You can talk to the moderators to move the thread if its bothering you that much otherwise KMA...
Must be difficult to go through life knowing you are half as intelligent as the average Joe that walks by on the street. I really feel sorry for you...KYOA when you are crying in bed at night
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Quote Originally Posted by Day-trader1:
Yes... I understand you work for them and need the bonuses.. You can talk to the moderators to move the thread if its bothering you that much otherwise KMA...
Must be difficult to go through life knowing you are half as intelligent as the average Joe that walks by on the street. I really feel sorry for you...KYOA when you are crying in bed at night
Must be difficult to go through life knowing you are half as intelligent as the average Joe that walks by on the street. I really feel sorry for you...KYOA when you are crying in bed at night
Please explain why your reputable company yesterday had technical difficulties all day and couldn't take any live betting action? perhaps they were scared of going bankrupt or taking big hits on Sunday nights? I find it amusing that you SUCK them off at any given chance.. been here since 2002, I've seen your kind believe me.
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Quote Originally Posted by take_the_money:
Must be difficult to go through life knowing you are half as intelligent as the average Joe that walks by on the street. I really feel sorry for you...KYOA when you are crying in bed at night
Please explain why your reputable company yesterday had technical difficulties all day and couldn't take any live betting action? perhaps they were scared of going bankrupt or taking big hits on Sunday nights? I find it amusing that you SUCK them off at any given chance.. been here since 2002, I've seen your kind believe me.
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