Got screwed, looking for advice

I have been using BetUS.com to make bets.  I have roughly $15,000 in the account.  I have only put a few thousand into it.  A month ago I requested a check to be sent to me for $3,800. 

After waiting I contacted them and they told me the check was sent to the wrong address and that it had to be sent back to them so they could send it to the correct address.

Of course I was worried at that point.  My account is now magically gone it seems.  My login/password will not work. I contacted them about this and after being put on and off hold sevceral times, every call I make just disconnects. 

I made another call tonight asking about my login/password. A guy named Wynn answered.  He asked for my login #, I told him.  He then asked me if my name was Randy.  This is not my name.  He also told me the last name of Randy, this, of course, is not my last name either.  I told him the password for my account.  He said that was not the password that matched "Randy's" account (which has my same login #).

I know I am going to never see any of my money, at least I am assuming I won't.  Has anyone ever had this happen to them, or heard of it ever happening?  If so, what is my next step?

(looking for serious answers)

Thanks for any help! :)

Mate if what your saying is true then thats totally fcked...

I find it hard to believe because I thought BetUS was established and for the sake of 15k it would not be worth the risk !

I really hope you get your cash man.. could not think of much worse then what youve said above... Especially how hard it is to win against the Books...

Here's a little info i found on your book:

SBR RATING C-

what a fucking scam....

if this shit is true, these fucks need to be torched.