ColinMac

Hi @Chesspi64, I looked in our contest back-end, and we have upcoming games for both teams, so they should be available to make picks in contests. However, there may be an issue with our contest front-end, so we will monitor tomorrow and Sunday to see if both teams' upcoming games show up. However, you can find East Texas A&M under the name Texas A&M Commerce.

Hi @michaeltodd, thank you for bringing this issue to our attention. The product team has implemented a fix for the 404 errors on the boxscore pages for the previous season's NBA and NCAAB games. Our system is still processing some of the data, so some pages may not be fully accessible yet. However, all pages should be restored soon.

@BPD72

At the conclusion of week 18, all players who are still "alive" and have made a selection for each week of play without missing any weeks will share in the guaranteed prize pool. In the event that no player "survives" until Week 18, the player(s) who made the most correct picks will win. The prize pool will be divided evenly among all winning entries.

Hi @Bling,

We apologize for the disruptions caused by our ongoing updates to the sports data infrastructure. These enhancements are aimed at improving performance and supporting future features. Unfortunately, these updates have particularly affected the Scores and Matchups sections. 

Our product team has identified the issues preventing live scores from updating as expected and is currently working on a solution.

We appreciate your patience as our team addresses these concerns.

Thank you!

Hi @PAS13, apologies for the incorrect grading. We are still experiencing technical issues with contests related to our sports data infrastructure maintenance. I've gone back and graded it correctly, and it should display the correct scores for that matchup. Please let me know if you find any that are still showing incorrectly.

Thanks 

Hi @LilQuanQuan, 

You've come to the right forum. We are currently experiencing technical issues with contests due to the maintenance of our sports data infrastructure. I have manually graded the games you had on the 25th and 29th. They should now display correctly. 

Hey @popthebook & @billdog, apologies for the delays. We are still experiencing technical issues with contests related to our sports data infrastructure maintenance. The games have been graded correctly and should display the correct scores for their respective matchups. Please let me know if you find any that are still showing incorrectly.

Thanks 

@King Creole42, the fix is still being tested at the moment, and although it is showing positive results, we're still not 100% there yet with a long-term fix. I'll update you all when the product team is done testing and feels confident with the permanent fix.

The NYG vs DAL and MIA vs GB games yesterday were not graded automatically. The same goes for a handful of NCAAB games yesterday.

I have gone in and graded the games manually and you should see them in your records in the next 15 minutes, and streak survivor picks should be released.

The NYG vs DAL and MIA vs GB games yesterday were not graded automatically. The same goes for a handful of NCAAB games yesterday.

I have gone in and graded the games manually and you should see them in your records in the next 15 minutes, and streak survivor picks should be released.

Thanks for asking @tatehill2000, everything went well. It's a promising first step, and we have much more work ahead of us. We received valuable feedback and insights that will help us enhance the NFL pre-game scoreboards, ensuring they remain your preferred resource for betting research. 

In the future, you can expect more surveys like this for other leagues, as well as for the in-game and post-game phases of the scoreboards.

The product team has been making important updates to our sports data infrastructure to enhance performance and facilitate future features. Unfortunately, these updates have caused some disruptions, particularly affecting the Contests and Consensus functions. As a result, the turnaround time for these features is longer than usual, as this is not a routine fix.

We appreciate your patience while our product team works towards a solution.

Thank you!

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Hey all, the issue is taking longer to diagnose and our product team will need more time in order to get a fix pushed. Apologies for the delay in getting these pages returned to normal but we thank you for your patience while our team works hard on a solution.

I should have another update later today, but it looks like the same issues that were affecting consensus pages last week which would make the turnaround fix much quicker.

Hi @King Creole42, the product team is aware of this issue and is close to having a fix.

Thanks for your patience 

Hi, @tvigilante2020; the product team is aware of this issue and is close to having a fix.

Thanks for your patience 

Thank you to everyone who took the time to provide constructive feedback on the pre-game NFL Scoreboards. We are committed to using your input to improve and shape the future of Scoreboards, ensuring it remains your preferred resource for betting research.

If you didn’t have a chance to participate, you can still share your feedback at any time. Additionally, you can expect more surveys like this in the future for other leagues, as well as for the in-game and post-game phases of Scoreboards.

Hi @SportsIntuition,

I understand your frustration. It sounds like the recent updates have had a significant impact on your experience with the site, and that’s not the kind of experience we aim to deliver.

Your points about the scoreboard changes are especially valuable for us to hear at this moment. I'd love to get more specific input from you on what’s been working well for you in the past and what’s falling short now. This feedback could help us better understand where to focus our improvements.

If you're open to it, consider answering the survey so we can gather your insights more thoroughly. Your perspective would be incredibly helpful as we work to restore the reliability and quality you expect.

Thanks,

ColinMac.

Hi @leventis72 - we're experiencing some issues with our contest grading and records. You can find updates we've been making to these issues in this thread - https://www.covers.com/forum/covers-help-17/recent-contestgrading-issues-103888009.

Could you please let us know the last pick you recall making and on what game and side or total it was? This will help our team with testing out a solution. Thanks!