ColinMac

Hi @SportsIntuition,

I understand your frustration. It sounds like the recent updates have had a significant impact on your experience with the site, and that’s not the kind of experience we aim to deliver.

Your points about the scoreboard changes are especially valuable for us to hear at this moment. I'd love to get more specific input from you on what’s been working well for you in the past and what’s falling short now. This feedback could help us better understand where to focus our improvements.

If you're open to it, consider answering the survey so we can gather your insights more thoroughly. Your perspective would be incredibly helpful as we work to restore the reliability and quality you expect.

Thanks,

ColinMac.

Hi @leventis72 - we're experiencing some issues with our contest grading and records. You can find updates we've been making to these issues in this thread - https://www.covers.com/forum/covers-help-17/recent-contestgrading-issues-103888009.

Could you please let us know the last pick you recall making and on what game and side or total it was? This will help our team with testing out a solution. Thanks!

Dear community members and NFL scoreboard users,

Thank you for sharing your valuable feedback with us already! We truly appreciate your insights and are excited to offer you an exclusive opportunity to take that feedback even further.

We’re making exciting improvements to our NFL pre-game scoreboards, and we want you to be a part of the process! Participate in the quick survey below that will directly influence the next phase of our product development.

Survey details:
- 5 minutes or less

- If you are on mobile, take this survey ? https://t.maze.co/308237166

- If you are on a desktop, take this survey ? https://t.maze.co/303470297

We value your input and can’t wait to see how your feedback will help us create an even better experience for you and all of our users. If you have any questions or need assistance, don’t hesitate to reach out.

Thank you again for being a key part of our improvement process!

Dear community members and NFL scoreboard users,

Thank you for sharing your valuable feedback with us already! We truly appreciate your insights and are excited to offer you an exclusive opportunity to take that feedback even further.

We’re making exciting improvements to our NFL pre-game scoreboards, and we want you to be a part of the process! Participate in the quick survey below that will directly influence the next phase of our product development.

Survey details:
- 5 minutes or less

- If you are on mobile, take this survey ? https://t.maze.co/308237166

- If you are on a desktop, take this survey ? https://t.maze.co/303470297

We value your input and can’t wait to see how your feedback will help us create an even better experience for you and all of our users. If you have any questions or need assistance, don’t hesitate to reach out.

Thank you again for being a key part of our improvement process!

Dear community members and NFL scoreboard users,

Thank you for sharing your valuable feedback with us already! We truly appreciate your insights and are excited to offer you an exclusive opportunity to take that feedback even further.

We’re making exciting improvements to our NFL pre-game scoreboards, and we want you to be a part of the process! Participate in the quick survey below that will directly influence the next phase of our product development.

Survey details:
- 5 minutes or less

- If you are on mobile, take this survey ? https://t.maze.co/308237166

- If you are on a desktop, take this survey ? https://t.maze.co/303470297

We value your input and can’t wait to see how your feedback will help us create an even better experience for you and all of our users. If you have any questions or need assistance, don’t hesitate to reach out.

Thank you again for being a key part of our improvement process!

Dear community members and NFL scoreboard users,

Thank you for sharing your valuable feedback with us already! We truly appreciate your insights and are excited to offer you an exclusive opportunity to take that feedback even further.

We’re making exciting improvements to our NFL pre-game scoreboards, and we want you to be a part of the process! Participate in the quick survey below that will directly influence the next phase of our product development.

This is your chance to:
- Share your thoughts on the current features and any changes you'd like to see.

- Help us prioritize the most important updates based on real user feedback.

- Your responses will play a key role in shaping our upcoming features and improvements.

Survey details:
- 5 minutes or less

- If you are on mobile, take this survey ? https://t.maze.co/308237166

- If you are on a desktop, take this survey ? https://t.maze.co/303470297

We value your input and can’t wait to see how your feedback will help us create an even better experience for you and all of our users. If you have any questions or need assistance, don’t hesitate to reach out.

Thank you again for being a key part of our improvement process!

Dear community members and NFL scoreboard users,

Thank you for sharing your valuable feedback with us already! We truly appreciate your insights and are excited to offer you an exclusive opportunity to take that feedback even further.

We’re making exciting improvements to our NFL pre-game scoreboards, and we want you to be a part of the process! Participate in the quick survey below that will directly influence the next phase of our product development.

Survey details:
- 5 minutes or less

- If you are on mobile, take this survey ? https://t.maze.co/308237166

- If you are on a desktop, take this survey ? https://t.maze.co/303470297

We value your input and can’t wait to see how your feedback will help us create an even better experience for you and all of our users. If you have any questions or need assistance, don’t hesitate to reach out.

Thank you again for being a key part of our improvement process!

Dear community members and NFL scoreboard users,

Thank you for sharing your valuable feedback with us already! We truly appreciate your insights and are excited to offer you an exclusive opportunity to take that feedback even further.

We’re making exciting improvements to our NFL pre-game scoreboards, and we want you to be a part of the process! Participate in the quick survey below that will directly influence the next phase of our product development.

Survey details:
- 5 minutes or less

- If you are on mobile, take this survey ? https://t.maze.co/308237166

- If you are on a desktop, take this survey ? https://t.maze.co/303470297

We value your input and can’t wait to see how your feedback will help us create an even better experience for you and all of our users. If you have any questions or need assistance, don’t hesitate to reach out.

Thank you again for being a key part of our improvement process!

Dear community members and NFL scoreboard users,

Thank you for sharing your valuable feedback with us already! We truly appreciate your insights and are excited to offer you an exclusive opportunity to take that feedback even further.

We’re making exciting improvements to our NFL pre-game scoreboards, and we want you to be a part of the process! Participate in the quick survey below that will directly influence the next phase of our product development.

Survey details:
- 5 minutes or less

- If you are on mobile, take this survey ? https://t.maze.co/308237166

- If you are on a desktop, take this survey ? https://t.maze.co/303470297

We value your input and can’t wait to see how your feedback will help us create an even better experience for you and all of our users. If you have any questions or need assistance, don’t hesitate to reach out.

Thank you again for being a key part of our improvement process!

Dear community members and NFL scoreboard users,

Thank you for sharing your valuable feedback with us already! We truly appreciate your insights and are excited to offer you an exclusive opportunity to take that feedback even further.

We’re making exciting improvements to our NFL pre-game scoreboards, and we want you to be a part of the process! Participate in the quick survey below that will directly influence the next phase of our product development.

Survey details:
- 5 minutes or less

- If you are on mobile, take this survey ? https://t.maze.co/308237166

- If you are on a desktop, take this survey ? https://t.maze.co/303470297

We value your input and can’t wait to see how your feedback will help us create an even better experience for you and all of our users. If you have any questions or need assistance, don’t hesitate to reach out.

Thank you again for being a key part of our improvement process!

Dear community members and NFL scoreboard users,

Thank you for sharing your valuable feedback with us already! We truly appreciate your insights and are excited to offer you an exclusive opportunity to take that feedback even further.

We’re making exciting improvements to our NFL pre-game scoreboards, and we want you to be a part of the process! Participate in the quick survey below that will directly influence the next phase of our product development.

Survey details:
- 5 minutes or less

- If you are on mobile, take this survey ? https://t.maze.co/308237166

- If you are on a desktop, take this survey ? https://t.maze.co/303470297

We value your input and can’t wait to see how your feedback will help us create an even better experience for you and all of our users. If you have any questions or need assistance, don’t hesitate to reach out.

Thank you again for being a key part of our improvement process!

Dear community members and NFL scoreboard users,

Thank you for sharing your valuable feedback with us already! We truly appreciate your insights and are excited to offer you an exclusive opportunity to take that feedback even further.

We’re making exciting improvements to our NFL pre-game scoreboards, and we want you to be a part of the process! Participate in the quick survey below that will directly influence the next phase of our product development.

Survey details:
- 5 minutes or less

- If you are on mobile, take this survey ? https://t.maze.co/308237166

- If you are on a desktop, take this survey ? https://t.maze.co/303470297

We value your input and can’t wait to see how your feedback will help us create an even better experience for you and all of our users. If you have any questions or need assistance, don’t hesitate to reach out.

Thank you again for being a key part of our improvement process!

Dear community members and NFL scoreboard users,

Thank you for sharing your valuable feedback with us already! We truly appreciate your insights and are excited to offer you an exclusive opportunity to take that feedback even further.

We’re making exciting improvements to our NFL pre-game scoreboards, and we want you to be a part of the process! Participate in the quick survey below that will directly influence the next phase of our product development.

Survey details:
- 5 minutes or less

- If you are on mobile, take this survey ? https://t.maze.co/308237166

- If you are on a desktop, take this survey ? https://t.maze.co/303470297

We value your input and can’t wait to see how your feedback will help us create an even better experience for you and all of our users. If you have any questions or need assistance, don’t hesitate to reach out.

Thank you again for being a key part of our improvement process!

Hi @jimmyt68, our product team is currently testing a fix for the contest grading issues affecting instantly automated picks, releasing of picks in Streak Survivor, and individual records and streaks. We will keep you updated when the fix is ready to be implemented.

Thanks again for your patience!

Hi @wizardofroz, I understand your frustration for the delay in addressing this matter. Our product team has been diligently working to resolve the contest issues, and we are approaching completion. Currently, we are also focusing on fixing the NBA consensus and the Team and Money pages. I appreciate your patience.

Hi @Sharieff, I understand your frustration for the delay in addressing this matter. Our product team has been diligently working to resolve the contest issues, and we are approaching completion. Currently, we are also focusing on fixing the NBA consensus and the Team and Money pages. I appreciate your patience.

Update on Streak Survivor, King of Covers, and Office

Hi everyone,

Our product team is currently testing a fix for the contest grading issues affecting instantly automated picks, releasing of picks in Streak Survivor, and individual records and streaks. We will keep you updated when the fix is ready to be implemented.

Thanks again for your patience!

Hi @Blitz36, thank you for reaching out. Do you remember the date you sent the email to privacy@coversmedia.com?

@majesty

 @BetToWin, thank you for the feedback. I'll pass this request on to our product team for future updates.