FanDuel Touts New Responsible Gaming Efforts as Sportsbooks Face Growing Scrutiny

The company announced its new RG plans as regulators and lawmakers across the country are more closely examining how operators of online sportsbooks advertise themselves.

Geoff Zochodne - Senior News Analyst at Covers.com
Geoff Zochodne • Senior News Analyst
Mar 21, 2023 • 13:37 ET • 3 min read
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The biggest operator of online sports betting sites in the United States is rolling out several new responsible-gambling initiatives, which come as bookmakers are increasingly finding their operations under a microscope.

Among other things, FanDuel announced Tuesday that it will donate $100,000 to the National Council on Problem Gambling (NCPG) to provide further financial support to its Agility Grants program, which will be done in partnership with the NFL Foundation. The program aims to provide money to nonprofits for problem-gambling prevention services. 

"We are excited to continue to partner with FanDuel on our Agility Grants program, the first-ever national grants for problem gambling prevention,” NCPG Executive Director Keith Whyte said in a press release. “Together, we are taking an important step forward in mitigating gambling-related harm." 

FanDuel announced its additional RG efforts during Problem Gambling Awareness Month. It also did so as regulators and lawmakers across the country are more closely examining how operators of online sportsbooks advertise themselves — and wondering if they should toughen the rules for those promotions.

A wave of new advertising-related legislation and regulation has been proposed across the U.S. in the past few months, some of which have gotten traction and could come into effect. One New York congressman is even proposing a federal ban on all sports-betting advertising.

Operators have noticed the heightened scrutiny of legal sports betting, and FanDuel is not the only bookmaker to recently highlight its responsible-gaming efforts. 

BetMGM announced a new pledge in February to "prominently feature" RG messaging in its advertising campaigns, which came after the operator was taken to task in Ohio for failing to do so.

"We are committed to leading the industry in promoting responsible gaming, which is why we're announcing this unprecedented pledge to spotlight responsible gaming messaging in our advertising," BetMGM Adam Greenblatt said in a press release. "As the legalized sports betting and online gaming industry continues to expand, it is vital that we not only equip players with tools and resources for how to play in a responsible and safe manner, but that we also make a significant commitment to showcasing responsible gaming in our advertising."

FanDuel, meanwhile, said Tuesday that it will "expand its support" of the International Center for Responsible Gaming to help bankroll research on gambling behavior in the U.S. The center and the operator plan to use that research to bolster the tools for finding and helping those with gambling problems.

In addition to revving up its RG outreach with its ambassador program, led by radio host Craig Carton and boxing champion Amanda Serrano, FanDuel is tapping its official partnerships with leagues to spread the word about RG. For example, the operator has pledged to support the PGA Tour's Problem Gambling Awareness Month campaign on FanDuel TV.

FanDuel also has a preexisting goal that 50% of customers will use at least one of its responsible-gaming tools, such as deposit limits, by 2026, and that 75% will do so by 2030.

"This March marks the 20th anniversary of Problem Gambling Awareness Month, and we will once again use this as a moment to demonstrate how FanDuel aims to set the standard for what it means to be a responsible operator," FanDuel CEO Amy Howe said in a press release. 

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Geoff Zochodne, Covers Sports Betting Journalist
Senior News Analyst

Geoff has been writing about the legalization and regulation of sports betting in Canada and the United States for more than three years. His work has included coverage of launches in New York, Ohio, and Ontario, numerous court proceedings, and the decriminalization of single-game wagering by Canadian lawmakers. As an expert on the growing online gambling industry in North America, Geoff has appeared on and been cited by publications and networks such as Axios, TSN Radio, and VSiN. Prior to joining Covers, he spent 10 years as a journalist reporting on business and politics, including a stint at the Ontario legislature. More recently, Geoff’s work has focused on the pending launch of a competitive iGaming market in Alberta, the evolution of major companies within the gambling industry, and efforts by U.S. state regulators to rein in offshore activity and college player prop betting.

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