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Constantly logged out

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Views: 70
Posts: 4
 
Veteran
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Joined: Oct, 2012
Posts: 2694
Posted: #1

I guess this site doesn’t have customer service because I’ve sent numerous emails to what’s supposed to be customer service. In the past couple months I started having an issue with being logged out despite clicking “remember me” when i log in, when I return to the site it has me logged out again. Very frustrating. 

 
Covers Team Icon Covers Team
Joined: Sep, 2022
Posts: 986
Posted: #2

Hello Ravensfan2k3,

I will let our IT team know of the issue you are having with staying logged in. Once I hear from them I will let you know on the plan for a fix.

Thanks!

 
Veteran
Participation Meter
Joined: Oct, 2012
Posts: 2694
Posted: #3

Quote Originally Posted by Flynt:

Hello Ravensfan2k3, I will let our IT team know of the issue you are having with staying logged in. Once I hear from them I will let you know on the plan for a fix. Thanks!
thank you. Any word on anything?

 
 
Covers Team Icon Covers Team
Joined: Sep, 2022
Posts: 986
Posted: #4

Hey Ravensfan2k3,

I was told this has been fixed and should not have to sign back in on the same device for 30 days when selecting the remember me button.

If you are still being logged out after every visit, please let me know.

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