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NCAA Basketball Pages Down

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Views: 52
Posts: 6
 
Prospect
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Joined: Nov, 2015
Posts: 5
Posted: #1

Has anyone else noticed that a bunch of the NCAA Basketball team pages are not showing their schedule/results? This has been going on for over a week. For example, the entire West Coast Conference is missing their team page schedule/results and there's a lot more. Go look at Gonzaga or Pepperdine and tell me i'm the only one who gets a blank page for the schedule/results. I have submitted multiple inquiries to the site but there hasn't been any response or action. Can't believe this would be normal or accepted just a couple weeks away from March Madness.

 
Covers Referee
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Joined: Dec, 2022
Posts: 532
Posted: #2

@bpengelly

 Thanks for the heads-up - I'll forward this on to prod team.  

 
Prospect
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Joined: Nov, 2015
Posts: 5
Posted: #3

@tammy296

 Thank you for responding Tammy. The problem still isn't resolved which means that this problem has gone on for over a week and now goes into another weekend full of games without any data. In the future when there are disruptions like this, is there a faster way to contact the right people to fix problems? I started out just sending inquiries that went unnoticed, then i turned to posting on these forums. You have been the only one to respond so far.

 
Covers Team Icon Covers Team
Joined: Mar, 2020
Posts: 1896
Posted: #4

Hello @bpengelly, this issue has been fixed.

 

 
Prospect
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Joined: Nov, 2015
Posts: 5
Posted: #5

@ColinMac

 Great!! Thank you Colin. Was posting on this forum the best way to solve this problem quickly? Curious in case something comes up again and the best way to report.

 
 
Covers Referee
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Joined: Dec, 2022
Posts: 532
Posted: #6

@bpengelly

 Best thing to do is what you did - post in the Help forum.  

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