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yet another avatar thread (sorry)

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Views: 47
Posts: 5
 
Prospect
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Joined: Jan, 2023
Posts: 26
Posted: #1

noticed people have troubles with avi's showing.  im in the same boat.  done the clearing cookies and cache, hard browser reset etc.  and on all of my devices i dont see my avatar.

 

no the biggest deal, but would be nice to see.

 

any fix?

 
Covers Referee
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Joined: Aug, 2001
Posts: 51260
Posted: #2

Hey duffle-bags,

Could you email us the image you are attempting to use? support@coversmedia.com

See if we can't narrow down the issue one way or another.

Regards,

Winning Starts Here
 
Prospect
Participation Meter
Joined: Jan, 2023
Posts: 26
Posted: #3

@Covers-Team

 Will do, thanks

 
Covers Team Icon Covers Team
Joined: Sep, 2022
Posts: 986
Posted: #4

Hey duffle-bags,

After testing this myself and getting a few others to test this, it appears to be a caching issue(most likely on our end) I have sent this off to our IT team too dig deeper on this. Hopefully they can figure out why some users aren't able to get their avatars up.

Regards,

 
 
Prospect
Participation Meter
Joined: Jan, 2023
Posts: 26
Posted: #5

great thanks!

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