Danica Patrick Prop - Need your insight

Its a winner!

Thanks for all the help and feedback

Well this wager turned out to be a shit show! Here is the final outcome. 

Bet365 graded it as a "loss".  When I emailled them about it they sent me reply saying its was graded correctly and is a "loss" ( I'll copy the email to this forum after. 

I then called them directly, explained what happened to 3 agents on the phone.  Each time I explained to them that I had clarified my wager with a CSR before placing the wager they were stunned and transfered me to the "next level" 

Finally I got to someone who could help in the resolution centre.  They acknowledged that there was an error in the direction I was given by the CSR and that the wager was infact a "loss" however, as a good will gesture they would honour the wager at what would have been the odds of 1.44 ( not 2.62 ) and ad a $100 bonus with no restrictions as a sorry for poor customer service on their end.  Basically I was told that I did everything right by asking for clarification prior to placing the wager but that I was given incorrect info and that this would help them train new employees regarding what can happen if they give out incorrect info to customers.

In the end I got $300 x 1.44 = $432 + $100 Bonus = $532

Not as good as the $787.50 I was suppose to get. 

On a side note, I tried to get them to honour the original wager but they said they could not do this as the wager was gradded correctly as a loss but they understand that I tried to get clarification and was guided to the wrong side. 

They said I had 4 options: 

1)  I could accept their offer

2) They could void the wager as they have a clause in their terms & conditions giving them to right to do this should I have been given incorrect info ( which I was )

3)  Not accept their offer and leave the wager a "loss" ( which would be dumb )

4)  File an appeal with IBAS and file a resolution claim which could take up to 4 weeks to even be reviewed.  The likely outcome would be to either void the bet or honour the wager at the correct odds of 1.44. 

As I don't want this to drag on any further I took Option 1.  My account now has $532 ( this has been confirmed ) 

What an ordeal

Quote Originally Posted by madshooter72:

thank god you had the live chat records and asked the correct question, you made out pretty decent, cant complain with what you got at all.

Thanks madshooter72