Bovada Cancels Bet

Question

Not sure if this is the place to put it but figured that if it is to go somewhere else it will get moved.  Last night I placed a live wager on the Hawks/Celtics game at the Hawks -11 1/2 and they covered.  I look in my account about 15 minutes after the game ended and it shows as a win so I place a big wager on a later game which I go on to lose, no big deal.  I am still up for the day so I&#x27;m content.  I get on to Bovada this morning and am looking at lines for the day and while im on the site my account drops a little over $400 no wagers placed.  I go and look at my bets and see that now, almost 12 hours later they have changed the Hawks wager to no action, thus taking $400&#x2B; dollars out of my account.  I call them and they are willing to do nothing about it.  I will say for one that I will not be using this site again as I don&#x27;t see what kind of business practice that is.  Anyone else had a similar experience with Bovada?

sccards05 · Answer

Not sure if this is the place to put it but figured that if it is to go somewhere else it will get moved.  Last night I placed a live wager on the Hawks/Celtics game at the Hawks -11 1/2 and they covered.  I look in my account about 15 minutes after the game ended and it shows as a win so I place a big wager on a later game which I go on to lose, no big deal.  I am still up for the day so I&#x27;m content.  I get on to Bovada this morning and am looking at lines for the day and while im on the site my account drops a little over $400 no wagers placed.  I go and look at my bets and see that now, almost 12 hours later they have changed the Hawks wager to no action, thus taking $400&#x2B; dollars out of my account.  I call them and they are willing to do nothing about it.  I will say for one that I will not be using this site again as I don&#x27;t see what kind of business practice that is.  Anyone else had a similar experience with Bovada?

WarrENDeatH · Answer

I have had a love/hate relationship with Bovada. I like their system, and their sportsbook in general. However, they&#x27;re EXTREMELY late with lines, and they have held my winnings on several bases. I still continue to use them just out of comfort.

DAB12AC · Answer

Never had that problem.  Nor have I heard of them just ripping someone off like that.  I would contact their customer service. I&#x27;d be surprised if they don&#x27;t correct that for you.

sccards05 · Answer

I called customer service and told them that about what happened.  Woman said that the bet was marked as no action because of an error that occurred in the system.  I told her that I don&#x27;t see how they can pay a bet out, mark it as paid, and then go back in and mark it as no action and take the winnings away.  I also told her that had a casino made a mistake out in paying a bet (which I&#x27;m sure we have all heard happening in Vegas on multiple occasions) that they would eat the loss.  I requested that either the bet be paid as won or that the bet I made following the Hawks game be refunded since I only placed that bet because of the Hawks game being marked as a win.  She said since both bets had been marked with some sort of action that she was unable to do that.  I was borderline fuming at this point, told her this wasn&#x27;t good business practice and that I would be taking my business elsewhere.  I dumped my account and will be closing it because as stated this is simply boor business.

thorpe · Answer

I love guys who take advantage of a bad posted line then get indignant when they don't get paid, as if it were the same a winning the money on a good line.

What was the time left in the game and how much was Atlanta up when you bet them -12?

And I wouldn't be surprised if they closed your account anyways.

yogohama · Answer

And I wouldnt be surprised if someone just walked up to you on the street and knocked you the f*ck out!

thejaguar007 · Answer

how is that a bad posted line.. he specifically said LIVE wager, im sure that line was correct when it was LIVE.

DAB12AC · Answer

That is truly awful. Sorry man.Don&#x27;t blame you one bit for taking your biz elsewhere.  FWIW, I only use Bovada because of their player props, and their mobile site is better than most.

sccards05 · Answer

Line was posted at halftime, was in the live wager and also watching the score on espn.com, was about a minute maybe two into the third quarter when I posted the wager.

sccards05 · Answer

And sorry didn&#x27;t address the part about how much they were up but I believer they were up around 13 at the time of the wager.  And in response to getting indignant about a bad line, I think that&#x27;s the smartest thing to do when wagering live.  You look for a line that looks good and you take advantage while you can.  I don&#x27;t see what is wrong about that....

joshfactor · Answer

im only guessing but maybe their system registered your bet in error when they pulled the play off the board. sometimes these live lines are up for less than a minute &amp; you can lose out just trying to type in your password.just guessing. i would do what you are doing &amp; find another book.

Bovada Cancels Bet

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