Helmut: Here is the chat ID from a previous conversation where it was stated I would receive a 10% bonus.
Helmut: X
Helmut: Can you please check?
Trisha: Would you mind if I put you on hold for about 1-2 minutes while I look into this for you?
Helmut: I will wait. Thanks
Trisha: I apologize for the delay. I'll be with you shortly...
Trisha: Thank you for continuing to wait. I'll be with you in just a moment...
Trisha: Thank you for waiting Helmut. I see your offer from Thusday, Sep 18, 2008 was for a 10% bonus on your next deposit which was your deposit on November 1, 2008 for $200. This means your account will be credited with a $20 bonus.
Trisha: I can apply the offer from September for $20 or if you want you can choose to receive the 10% bonus of up to $100 on your next deposit.
Helmut: Trisha I wanted to deposit 5K but the max I could do was 200 then 1000 and another 1000 all separately.
Helmut: Why don't we just meet in the middle. Call it 100 and be done with it?
Trisha: Let me check that for you. One moment, please.
Your Issue ID for this chat is X
Trisha: Thank you for waiting Helmut. Your account has been credited with with the 10% bonus on your last deposit for a $100 bonus. You now have a current account balance of $2,300.01.
Trisha: Please note there is a standard 3x rollover.
Trisha: Is there anything else I can assist you with?
Helmut: Thanks Trisha you're the BEST!