no email for hat prize

Question

Hey everyone I reached 9 the other day and haven&#x27;t gotten an email yet for claiming the hat prize. I also contacted covers but haven&#x27;t heard back. Also want to thank covers for this awesome free contest

smcmillan · Answer

Hey everyone I reached 9 the other day and haven&#x27;t gotten an email yet for claiming the hat prize. I also contacted covers but haven&#x27;t heard back. Also want to thank covers for this awesome free contest

smcmillan · Answer

&#xA;Does anyone know what I should do?

simon313 · Answer

Didn&#x2019;t get mine either

JBx11 · Answer

&#xA;It takes a few weeks, you should receive it. On Covers Contact Page (https://www.covers.com/covers/about/contact.aspx), there is a number you can call, 1-800-840-9677. GL

leventis72 · Answer

I never got mine neither&#xA;They said it was emailed to me &#xA;Checked all folders in email nothing&#xA;No email they are apparently lying about these phantom emails&#xA;SMH

deadw8 · Answer

I never got an email either for a streak of 9 last month, and finally discovered the message was sent to my covers.com Inbox, not my email address. Apparently they've changed the method for sending notifications without updating us.

Check your Inbox in the header of this page. peace_5

deadw8 · Answer

I sent this email to covers, hopefully they will review it at a managerial level of customer support, and help out those who've been waiting to receive an "email":

To Cover Support,

Please reference this thread in the Streak Survivor forum:

https://www.covers.com/forum/ViewThread/103251256/no-email-for-hat-prize

I've played your contests for years and never had an issue with receiving an email from you when I won a hat (4 total), but when I won my fifth last month, and never received an email, and then finally noticed that the notification was sent to my covers.com Inbox.

You've apparently changed the method by which you request confirmation, please review this with upper-level and recognize that many others have also had this problem, when deciding on whether the time to reply has expired. I really don't care too much about the hat, as the last 2 I received are of the latest style, and are far from worn. But others on the forum who have won may be winning a hat for the first time.

Thanks,
Mike

deadw8 · Answer

UPDATE: Apparently I have either chosen to unsubscribe from email notifications, or I have been checked off accidentally for PMs (covers.com Inbox messages). Since I don't know how to unsubscribe from email notifications ...

confused

Good luck to anyone else who has this issue. Just sharing that it might be in your covers.com Inbox thumbs_up

no email for hat prize

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