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Need help with Window XP guys

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Posted: #1
My old laptop keeps resetting itself while trying to load Window.  A blue screen appears for approximately 1 or 2 seconds and has this long message.  I was able to read the first line only, "Window has encountered some problem and will have to shut down.  If this is the first time you read this message, please use system diagnostic...."

It keeps resetting itself and the same message keeps appearing over and over again.  I was able to log in through safe mode trying to use the system restore function but got another message, "System restore is off.  Please log in in normal mode and turn it on." 

Does anyone know what's going?

Help please!!!


 
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Posted: #2

Sounds like some corrupt Windows files.  Although it's possible it could be a hardware problem also.

Do you have the Windows disk that came with your computer?

What OS is it?

 
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Posted: #3
https://drunkathlete.com/wp-content/uploads/2008/09/steve-nash-dirk-nowitzki-2-drunk-pictures1.jpg
 
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Posted: #4
Lipps,

I don't have the CD that came with the laptop, too long ago.

I've been searching online and it seems like it's that 0000007F stop error code or something similar to that.

Any idea? or do I have to bring it to the Geek Squad to get it fix?

Thanks Lippsman


 
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Posted: #5
Most likely it's a hardware error.  First thing we always do with this error is put a different stick of memory in it. More times than not that has been the error.  Although it could be many different hardware items.
 
If you take it to Geek Squad you will probably be better off just getting another laptop if it's really that old.
 
You could order the restore and recover CD's from the laptop maker. If they don't have them they will give you a number where you can order them from.
 
 
 
 
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Posted: #6
Lipps,

My laptop is a Dell M140.  I assume that the restore and recover CD will fix this problem from what you're saying.  Do I need to contact Dell and order it or is there any software out there that can serve this purpose?

Thanks for the quick reply.


 
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Posted: #7
Well it could fix the problem if it's really a software issue.  In the back of my mind I believe you may have a bad stick of memory.  But for the cost of the CD's (about $20 bucks).  It's a cheap way to see if it may be the software
 
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Posted: #8
Lipps,

I got the disc from Dell and was able to install the Window Recovery disc and the laptop is back to normal, well not yet, I still have to installed all those drivers.

How do I set up the network connection for this laptop?  I can't get it to detect the local area network.  I was thinking may be because my network adapter is not updated yet but if I do not have internet connection, then how can I update it.

It currently has the 1394 Connection under the LAN or High Speed Internet.  I do not see any local network connection.

Please help.

Thanks Lippsman!


 
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Posted: #9
Lipps,

I figured it out already and everything is fixed.

Now my desktop is acting up but once in awhile with that blue screen.  The error code is different though.  It's 00000000016.

Do you know what that mean?  I'm concerned that I might need to do the same thing as the laptop to this this computer and with this one, I can't afford to lose any of the program and doc.

Thanks Lippsman!




 
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Posted: #10
Quote Originally Posted by richardtonsj:

Lipps,

I figured it out already and everything is fixed.

Now my desktop is acting up but once in awhile with that blue screen.  The error code is different though.  It's 00000000016.

Do you know what that mean?  I'm concerned that I might need to do the same thing as the laptop to this this computer and with this one, I can't afford to lose any of the program and doc.

Thanks Lippsman!




 

try this site https://www.reimage.com/  they can correct all your windows problems right over the web.  Pretty cool service

 
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Posted: #11
Quote Originally Posted by richardtonsj:

Lipps,

I figured it out already and everything is fixed.

Now my desktop is acting up but once in awhile with that blue screen.  The error code is different though.  It's 00000000016.

Do you know what that mean?  I'm concerned that I might need to do the same thing as the laptop to this this computer and with this one, I can't afford to lose any of the program and doc.

Thanks Lippsman!




Still could be a hardware problem. Download this and test your system.

 
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Posted: #12
Quote Originally Posted by cd329:

 

try this site https://www.reimage.com/  they can correct all your windows problems right over the web.  Pretty cool service



Thanks CD329 but the program does not work with my system.  I guess it does not support system with Window Vista and IE7 and some other programs listed.

If you happen to know any other similar software, please let me know.


 
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Posted: #13
Quote Originally Posted by Lippsman:

Still could be a hardware problem. Download this and test your system.



Downloaded and ran it, everything is fine so I assume it's not the hardware issue.

Thanks Lipps


 
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Posted: #14
Lippsman,

Need help with the blue screen again.  This time it happens to my desktop.  It's a Dell Inspiron 531S with Vista.

The blue screen said something like it needs to reset my display driver.

I think it was code 00000016.

What can I do to fix this problem here because I cannot afford to erase some important programs I saved in this computer?

Thanks Lipps!


 
 
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Posted: #15
Ah, just install your video driver again.  You will have a disk that says drivers. Put it in the drive and click on all of the next crap.
 
On the left side click the drop down box where it says just drivers.  Look to the right and scroll down to where the video driver that you use has a check beside it. 
 
Extract and install....then reboot........see what happens after that
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