DraftKings Sends Email Blast About Golf Bets Many Didn’t Make

On the positive side, shares of DraftKings opened higher on Wednesday following its decision to scrap a planned "gaming tax surcharge."

Geoff Zochodne - Senior News Analyst at Covers.com
Geoff Zochodne • Senior News Analyst
Aug 14, 2024 • 11:08 ET • 2 min read
Photo By - USA TODAY Sports

It’s been a rough week for DraftKings.

The Boston-based bookmaker on Tuesday walked back its proposed “gaming tax surcharge” it planned to levy on winning bettors in the operator’s higher-tax jurisdictions.

Later on Tuesday, DraftKings sent an email blast to users about golf bets many didn't place, telling them two or more players tied for the same winning position and that the wagers were settled using "Dead Heat Reduction" rules. 

Per my last email ...

These bets were apparently paid out in amounts less than the wagers, so DraftKings said it would issue the users a bonus bet in the same amount as those mostly non-existent wagers "as a one-time courtesy." 

Again, though, it looks like most of these bets were not made at all. 

“You may have received an email regarding this past weekend’s golf tournament and the ‘Dead Heat’ rule that was inadvertently sent more broadly than intended,” DraftKings Sportsbook said via its X account. “Please disregard that email.”

Some people claimed on social media they received the message even though they didn’t have a DraftKings account or that they hadn’t logged into their account in some time. There were also reports of panic among some users and a rush to log into the operator's site, prompting an outage.

On the positive side, shares of DraftKings opened higher on Wednesday following its decision to scrap the gaming tax surcharge, with the stock trading at around $31.70 as of around 10:30 a.m. ET. DraftKings made the decision after its rivals declined to follow suit.

“We believe the decision to redirect from a surcharge, given the position of competitors and the mixed view from the Street, is likely to generate a positive reaction in the shares,” Jefferies analyst David Katz wrote in a note to clients on Wednesday morning. “Our view has been that operators can mitigate reasonable tax increases gradually over time and this would be the case for DKNG.”

But the good news was followed by word an investment firm has sold off its shares of DraftKings.

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Geoff Zochodne, Covers Sports Betting Journalist
Senior News Analyst

Geoff has been writing about the legalization and regulation of sports betting in Canada and the United States for more than three years. His work has included coverage of launches in New York, Ohio, and Ontario, numerous court proceedings, and the decriminalization of single-game wagering by Canadian lawmakers. As an expert on the growing online gambling industry in North America, Geoff has appeared on and been cited by publications and networks such as Axios, TSN Radio, and VSiN. Prior to joining Covers, he spent 10 years as a journalist reporting on business and politics, including a stint at the Ontario legislature. More recently, Geoff’s work has focused on the pending launch of a competitive iGaming market in Alberta, the evolution of major companies within the gambling industry, and efforts by U.S. state regulators to rein in offshore activity and college player prop betting.

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