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You are now chatting with 'Bruce'
Bruce: when did you request this?
5d1792211: when I deposit
Bruce: by chat?
5d1792211: yeah
5d1792211: more than 1 time
Bruce: Let me check your account, just a moment please
Bruce: you are referring to the last deposit you made on 11/10 right?
5d1792211: yeah
Bruce: Just a moment please
Bruce: Well Sir we did not post the free play because you were not eligible for it
5d1792211: why?
Bruce: as you still need to redeposit the last check payout you had
Bruce: on August 13th for $1988
Bruce: you still need to redeposit $1088 to be even
5d1792211: I had asked twice before I deposit and 2 different chatter said yes before I did it
Bruce: from there on, further deposits will be eligible for the bonus
5d1792211: Why you did not check I lose like more than 10000 before it?
Bruce: that does not matter
sucks they didn't give you the 10 dollar cashback bonus. im sure you would have turned that into a few k
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