MLB rank error

Under my profile my rank is #2 with a record of 160-89 and 26,900 units but in the overall leaderboard appears as rank #635 with only a partial record of 7-4, which is incorrect. Several emails sent to customer support but no response from covers. Help needed pls!

@Nelsmanuel1

 Yep. Hope they fix it soon. You are the man on sides.

@Nelsmanuel1

 Hey! I'll get Colin on this for you.  Might be tomorrow before he's able to check it out.  

@tammy296

 Thank you!

@tammy296

 Yeah, thanks Tammy. He should be number 3 at this time.

@DeaconBlues2525
Appreciate it!

I hope they can fix this.

@Nelsmanuel1

 I want you back up there competing with me.

The same thing has happened to myself, and over 200 MLB CONTEST participants. (I stopped counting)

The contest has no merit, somebody, somewhere,  has absolutely no idea what the fuc,k they're doing

(IT)  and can't fix, or administrate their own contest!

Attention Flynt 

Hey guys - sorry for the delay.  Colin is looking into this, and I believe has a ticket into our product team to fix.  He'll be able to let you know more soon. 

Hey @all - Colin is looking into what is going on here.  

Hey Tammy any update ? Thx

@Nelsmanuel1

 An hour ago she thanked me for my detailed description of all the issues and I included yours, so hopefully soon.

Hey Tammy any update, leaderboard is still a complete mess, people with negative record are in the top ten 

@Nelsmanuel1

 When you see people with a negative record are in the top ten, look at their performance during the 2 weeks prior to Jul 14. You will see they lost a lot of points those 2 weeks. On Jul 14, the entire leaderboard rolled back 2 weeks (estimate). This did not happen on the Consensus page or our Picks Profile pages. That explains the difference.

@DeaconBlues2525

 Ok, but I have over 24k units and I’m not ranked in the leaderboard, my rank has no been fixed and I think covers will ignore this, almost 3 weeks since this issue was reported and no response, no solution 

@Nelsmanuel1

 I feel ya. I hate seeing that. peede should be at 24k also and is at around 2k. Something is randomly rolling scores back. I have stopped picking in hopes that it won't hit me.

@DeaconBlues2525
I would like to be optimistic but someone here is not doing their job. Hope this can be fixed and fair. You’re doing great in securing your spot.

Really sorry guys, will see if anyone has an update on this.

@Nelsmanuel1

 You are no longer one of the few. Now the entire leaderboard has rolled back to close to the beginning of the season. I am now in 41st place.

Please disregard my last post. Somehow I ended up looking at the 2022 playoffs, so my post is incorrect. The leaderboard is in the same state as yesterday after the completion of all games.

Hey all,

Our team is still working on this issue and will get the records/units back to where they should be on the leaderboards.

Apologies for the wait in this.

@covers

Any update pls ?  I closed today with a positive 2500 units (5-0), my total units are 27,925 up to date. My record is 271-185, again  27,925 units and not ranked in the leaderboard ??

@Nelsmanuel1

 I just came here to congratulate you on goin 5-0. Hopefully they will use my suggestion and go with the Consensus board after voiding the Aug 3 picks that were only voided on the actual leaderboard. You and I both would lose 7000, but you would still be up there. We will see what they decide to do.

@DeaconBlues2525

Yes, I would lose 6450 units from 8/3. But this is taking so long and I have no idea why I’m not been ranked even in the monthly leaderboard.