rim_ecklund you entered into the cage, the bell rung, and without even throwing a punch, tony called you an asshole basically and you failed to show how technical you can be with your own striking. I feel that you got caught up with how you were being treated as opposed to just having them check ips listed under your account and even that's a little odd. The other thing that i happened to come across is the fact that you wanted your account closed? a closed account is an account you leave at $0 and never come back to it. People that would want their 5dimes account closed are basically taking a personal shot at the company and that's when you give people like tony to treat you like an asshole. I'm ok with assholes who know exactly why they are being one and do it to people who deserve it, not the fuckin' mental midgets who do it casually because those are the real assholes.
I've definitely experienced a few times when calling 5dimes up the "bad" customer service that everyone talks about, but after further thinking and experience the way they act is irrelevant because the money is in my hand through western union without much delay and they have betting options that fit my taste (open parlay, etc).
When you think about it and pretend that you are an online sportsbook, what comes to your mind about a customer insinuating that your employees might be stealing from customers? When you don't show any intelligence or understanding, that's when you allow people like tony to go off on you and trash you around not giving a shit. My suggestion to anyone would be to think first before you act on impulse.
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rim_ecklund you entered into the cage, the bell rung, and without even throwing a punch, tony called you an asshole basically and you failed to show how technical you can be with your own striking. I feel that you got caught up with how you were being treated as opposed to just having them check ips listed under your account and even that's a little odd. The other thing that i happened to come across is the fact that you wanted your account closed? a closed account is an account you leave at $0 and never come back to it. People that would want their 5dimes account closed are basically taking a personal shot at the company and that's when you give people like tony to treat you like an asshole. I'm ok with assholes who know exactly why they are being one and do it to people who deserve it, not the fuckin' mental midgets who do it casually because those are the real assholes.
I've definitely experienced a few times when calling 5dimes up the "bad" customer service that everyone talks about, but after further thinking and experience the way they act is irrelevant because the money is in my hand through western union without much delay and they have betting options that fit my taste (open parlay, etc).
When you think about it and pretend that you are an online sportsbook, what comes to your mind about a customer insinuating that your employees might be stealing from customers? When you don't show any intelligence or understanding, that's when you allow people like tony to go off on you and trash you around not giving a shit. My suggestion to anyone would be to think first before you act on impulse.
im an american that lives in mexico and speak conversational spanish.
when a mexican national tries to steal money from me thinking that i am just a stupid gringo tourist(i clearly do not portray myself as such) and i know that it is intentional i throw down a can of whoop-ass much harder than tony at 5dimes.
someone trying to steal money form you or insult your integrity deserves such treatment.
i think rim_ecklund clearly understands this now.
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im an american that lives in mexico and speak conversational spanish.
when a mexican national tries to steal money from me thinking that i am just a stupid gringo tourist(i clearly do not portray myself as such) and i know that it is intentional i throw down a can of whoop-ass much harder than tony at 5dimes.
someone trying to steal money form you or insult your integrity deserves such treatment.
We have a guy here saying his money was "stolen". Notice in the first post (and every post after) he edits out the part where he explains how it was stolen? We start the chat transcript halfway in, not at the beginning. Suspicious.
Tony - while being a little rough around the edges - is fair from what I have seen. You have to understand something - he has every degenerate in the world coming after him from every angle trying to pull shit. Bonus scams, somebody stole my money scams, I didnt bet that wager scams - everything under the sun scams.
So his first position on anything is that he isnt going to be played a fool. He has seen this before, and he takes an intimidating tone so that you know he has seen this before. And you know what? 99% of the time he is right.
And in this case, the original poster didnt even attempt to explain his situation to Tony, and that is the most damning evidence of all that he is full of shit. After Tony gave his rant - if indeed there was a stolen IP or whatever - the person that was actually stolen from would calmly present a case with evidence - and at that point Tony would consider the case.
Its pretty simple from Tonys point of view on this case. You are trying to tell me that somebody logged on to your account, placed wagers without you knowing - for what reason???? To win on your account? Tony knows that they will ONLY send money to YOU, so what is someone going to accomplish by placing wagers on your account?
It doesnt add up. And the more I think about it and see these kind of posts - the more I think Tony is spot on with his approach. This is not a bank or an airline. This is a business where 99% of the issues you deal with are degenerates and scammers taking a shot. I think there is something to learn from this approach.
And dont forget - 5dimes is just about the last legitimate book left for Americans. There arent many other options out there.
Total BS that tony is fair. You never cuss at a customer, I dont care if they cuss at you. SPit in your face. There is no reason for a customer to ever be treated like that, ever.
Its looking to me like the mafia, or just some boys from brooklyn have taken over. I would not coubt they have an acct. hacked too. They have all the names, cc, logins, etc. I am going to leave that debit card/credit card bank acct very low. As with all things, people will rip you off at that level. They have finally found the golden goose. A site like 5D, they get all the info they want, tap into accts. for small pieces from winners, block big winners. Sell bank acct card numbers, and so on. I have talked to only 6 different people at 5D. Kept their names and call names " " for security reason. From the names, I can tell them must be italian mafia. You can also tell when you talk to some of the others, ask about fees and see what response you get. Never trust a guy named tony.
Tony "nose hair" Picoillio - Johnny "5D-face" Spagettio
We have a guy here saying his money was "stolen". Notice in the first post (and every post after) he edits out the part where he explains how it was stolen? We start the chat transcript halfway in, not at the beginning. Suspicious.
Tony - while being a little rough around the edges - is fair from what I have seen. You have to understand something - he has every degenerate in the world coming after him from every angle trying to pull shit. Bonus scams, somebody stole my money scams, I didnt bet that wager scams - everything under the sun scams.
So his first position on anything is that he isnt going to be played a fool. He has seen this before, and he takes an intimidating tone so that you know he has seen this before. And you know what? 99% of the time he is right.
And in this case, the original poster didnt even attempt to explain his situation to Tony, and that is the most damning evidence of all that he is full of shit. After Tony gave his rant - if indeed there was a stolen IP or whatever - the person that was actually stolen from would calmly present a case with evidence - and at that point Tony would consider the case.
Its pretty simple from Tonys point of view on this case. You are trying to tell me that somebody logged on to your account, placed wagers without you knowing - for what reason???? To win on your account? Tony knows that they will ONLY send money to YOU, so what is someone going to accomplish by placing wagers on your account?
It doesnt add up. And the more I think about it and see these kind of posts - the more I think Tony is spot on with his approach. This is not a bank or an airline. This is a business where 99% of the issues you deal with are degenerates and scammers taking a shot. I think there is something to learn from this approach.
And dont forget - 5dimes is just about the last legitimate book left for Americans. There arent many other options out there.
Total BS that tony is fair. You never cuss at a customer, I dont care if they cuss at you. SPit in your face. There is no reason for a customer to ever be treated like that, ever.
Its looking to me like the mafia, or just some boys from brooklyn have taken over. I would not coubt they have an acct. hacked too. They have all the names, cc, logins, etc. I am going to leave that debit card/credit card bank acct very low. As with all things, people will rip you off at that level. They have finally found the golden goose. A site like 5D, they get all the info they want, tap into accts. for small pieces from winners, block big winners. Sell bank acct card numbers, and so on. I have talked to only 6 different people at 5D. Kept their names and call names " " for security reason. From the names, I can tell them must be italian mafia. You can also tell when you talk to some of the others, ask about fees and see what response you get. Never trust a guy named tony.
Tony "nose hair" Picoillio - Johnny "5D-face" Spagettio
An acct. from Belize will send money to themselves or a thrid party. I dont believe for a second these guys wont rip people off for little bits here and there if possible, and it is possible. Why not ! It gets blamed on a third party, of whom we dont know. Cant turn to the cops ? right ? or credit card company, their not going to cover it. These guys , like I said, have found a good way to rip people off with worrying about it.
No, they cant just take it all from everyone like they use too. But some, plus they win most of the time. They hate to pay anyone, that is why pay-outs for free must be processed during the week 9 -1 while 95% of people work.
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An acct. from Belize will send money to themselves or a thrid party. I dont believe for a second these guys wont rip people off for little bits here and there if possible, and it is possible. Why not ! It gets blamed on a third party, of whom we dont know. Cant turn to the cops ? right ? or credit card company, their not going to cover it. These guys , like I said, have found a good way to rip people off with worrying about it.
No, they cant just take it all from everyone like they use too. But some, plus they win most of the time. They hate to pay anyone, that is why pay-outs for free must be processed during the week 9 -1 while 95% of people work.
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