I deposited $100 with a credit card and they now have a 6% fee I wasn't aware of. So I get credited $94 to my account. Today I check my credit card statement and was debted $130.77. I goto the online chat to try to get the situation fixed but they claim they need a bank statement from me to fix it. After saying I should call the merchant and dispute it. I told the guy you are the merchant.
I then called the 800 number and get told I have to send them a bank statement. I told him I didn't feel comfortable doing that after they already made a mistake with a simple deposit. So he says we'll cancel your wagers, close your account and refund the $30. And they'll call me back in a couple hours about the refund. lol Worst online book I've ever dealt with. I've got the chat transcript if anyone is interested.
I'm glad I didn't deposit a large amount of money with these thieves.