I requested a payout and i have been trying to send pictures of my documents and everything to their email. But i keep getting a sending failure. So i cant get my proof of documents to them. Has Anyone else experienced this problem?
PLEASE!!!!!
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To remove first post, remove entire topic.
I requested a payout and i have been trying to send pictures of my documents and everything to their email. But i keep getting a sending failure. So i cant get my proof of documents to them. Has Anyone else experienced this problem?
I emailed CS and waited a few days. I went back onto live chat and they said to email to documents also. It'll take a few days but keep going onto live chat and checking on the status.
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I emailed CS and waited a few days. I went back onto live chat and they said to email to documents also. It'll take a few days but keep going onto live chat and checking on the status.
When I email to them, I always ask for a confirm back that they have received my docs. That way I don't have to go live chat and ask for it. Just try to be nice and polite to them in the email.
Grimm,
Yes, I was with them for about 2 to 3 months, and I just ask for a second withdraw early this morning. I'm still waiting to get info to pick up my money.
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When I email to them, I always ask for a confirm back that they have received my docs. That way I don't have to go live chat and ask for it. Just try to be nice and polite to them in the email.
Grimm,
Yes, I was with them for about 2 to 3 months, and I just ask for a second withdraw early this morning. I'm still waiting to get info to pick up my money.
Still nothing from betonline payout. I'm starting to lose my patient with them.
3 more hrs is the 36 hrs window they state on the payout. If I still don't get anything by 1:00 PM, I will not consider them anymore. I will try to go back to Diamond and or 5Dimes which gave me same day payout.
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Still nothing from betonline payout. I'm starting to lose my patient with them.
3 more hrs is the 36 hrs window they state on the payout. If I still don't get anything by 1:00 PM, I will not consider them anymore. I will try to go back to Diamond and or 5Dimes which gave me same day payout.
Have any of you guys ever requested a Cashier Check from them? I went with the 7 business day option and requested/had it approved on Sunday and it's now Wednesday afternoon with no confirmation that its been sent out. How long should i wait before sending an email to CS? I checked in live chat yesterday to see if its been processed and they said not yet. I dont want to sound pushy but i know they like to "take their time"
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Have any of you guys ever requested a Cashier Check from them? I went with the 7 business day option and requested/had it approved on Sunday and it's now Wednesday afternoon with no confirmation that its been sent out. How long should i wait before sending an email to CS? I checked in live chat yesterday to see if its been processed and they said not yet. I dont want to sound pushy but i know they like to "take their time"
I'm done with betonline. I don't like the way they handle the payout. Still nothing for me to pick up my money. If this is with 5Dimes or Diamond, I would have my money already.
I'm frustrated...
I would not recommend this book.
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I'm done with betonline. I don't like the way they handle the payout. Still nothing for me to pick up my money. If this is with 5Dimes or Diamond, I would have my money already.
BetOnline gives this excuse to almost anyone who has send in docs. It's just a stall tactic on their part. Just be patient, but persistent while jumping thru all their hoops. You will eventually get your payout.....then deposit at a real book where you dont have to put up with all this crap.
I tried them out when I was looking for a 3rd option and was amazed at how hard they make everything.
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BetOnline gives this excuse to almost anyone who has send in docs. It's just a stall tactic on their part. Just be patient, but persistent while jumping thru all their hoops. You will eventually get your payout.....then deposit at a real book where you dont have to put up with all this crap.
I tried them out when I was looking for a 3rd option and was amazed at how hard they make everything.
I got same experience for the betonline recently. I kept on send my documents then they denied to reason that documents could not readable.....rediculus somehow, soon or later, I call credit computer to charge back.
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I got same experience for the betonline recently. I kept on send my documents then they denied to reason that documents could not readable.....rediculus somehow, soon or later, I call credit computer to charge back.
Do you guys have any idea that we tell everybody not using betonline. Since most of same problems have with same sportsbook. I like to publish to everyone if I can...
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Do you guys have any idea that we tell everybody not using betonline. Since most of same problems have with same sportsbook. I like to publish to everyone if I can...
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PLEASE!!!!!
like to publish to everyone if I can...
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