Matchbook is done with US Customers....

3-3-11

Thanks for getting back to us. We will send you an update when your funds have
been removed from your account and sent to the processor. We estimate
withdrawals will be processed within 21 business days.

If you have any questions, please feel free to contact us by email or live chat
(via our Contact Us page).

Kind Regards

Matchbook Withdrawals

I sent them an email yesterday and here is the reply.

Still waiting.

21 days but not business days since my request.

FYI

received today-

MATCHBOOK PAYMENT UPDATE

Following the recent announcement made by the new Matchbook owners on the 28th February 2011 we would like to provide the following update and amendments to our payout procedure:

1. It was our intention to settle all payouts within the earmarked 31 day period (31st March 2011) and have all player balances in their possession. Due to unexpected banking time lags we are asking for patience on these withdrawals. None the less, many effected players have already received their funds and more funds are hitting player’s bank accounts and credit cards daily. All withdrawal claims should still be made directly to us through withdrawals@matchbook.com within the 31 day period.

2. Due to the complexities of settling future bets at an arbitrary date and market value and the unethical process of canceling them, we have been advised by our legal council to allow future bets to run until expiry and escrow all player funds with an Antiguan law firm. The Antiguan financial regulator will no longer be used to settle unclaimed balances and/or the results of future bets. After the 31st March 2011 all unclaimed balances and winnings from future bets will be sent to our Antiguan lawyers to be held in escrow.

3. After March 31st if you wish to make claim to any unclaimed balances or winnings from future bets you must email claims@matchbook.com as you will not receive any responses from any other email addresses. These requests will then be processed in a timely manner in conjunction with our Antiguan lawyers and will be paid.

4. At midnight EST 31st March 2011 all US IP addresses will be blocked and all users with pending balance and future bets will be emailed informing them the total amount of their outstanding balance as well as a list of any open future bets.

5. Any funds that have not been claimed within 12 months of the 28th February 2011 will be removed from player balances.

6. All clients who have already sent in their withdrawal requests do not have to resend any information as all details have already been logged and your payment is being processed. If you are yet to do so please submit your bank wire or credit card details to withdrawals@matchbook.com immediately as you only have 8 days left to do so.

7. If you received this email and were not in possession of the first sent on the 28th February 2011 please re-check your email inbox and /or junk mail for withdrawal process. Alternatively please email withdrawals@matchbook.com before 31st March 2011 for payment details.

We do apologize for the delay in processing and ask for your patience as the payment process is taking longer then expected. Many clients have already received funds and we once again reiterate that all clients will be paid and there should be no concerns over the safety of player balances.

FYI-

total cluster fuck as expected

This is the sort of thing that I worried about----banks/credit card companies not accepting the funds.  Was there a reason why MB couldn't Fed Ex people a check?  Even if they charged everyone the $35 or whatever to send it Fed Ex, doing it by that method would have gotten everyone paid a few weeks ago.   

shoot no worries

congrats I am still waiting-

really?

wow still waiting-

still waiting

how bout you guys?

My credit card received full payment on 3/31/2011-------I was a little later than some people in filing my request, I did it on 3/2/2011.

I'm confident that everyone still waiting will receive their money as long as your credit card company or bank doesn't raise any objections.   

Quote Originally Posted by ClubDirt:

i guess i shouldn't ask why.  pinnacle and others did it.  

so where are you going to move your money?

i'm going to costa rica in a few months, maybe i'll rent an apartment and open up an account at pinnacle.  

pinnacle throughout time has always bad the best lines IMO...how would you go about opening an account at pinnacle? i mean even if you are in costa rica unless you open a bank account there you would still have all US accounts right?

Yupp. My bank messed up the funds and MB sent me a fed-ex check that came in two days. Funny bc I thought they did not offer this anymore. Funds in my account now and im a happy man. Anyone having problems contact them, they were very professional with me.