If bodog wrongfully took your winnings, they're not going to help you get your money back. When it's their word against yours, you need a mediator, arbitrator, neutral party, gaming commission or a court of law to be the Judge. This will take you a lot of time, while you have no guarantee of an amicable resolution.
When bodog stole my winnings, the devious way they fraudulently cancelled confirmed winning wagers without any notice prior, during or after-the-fact, was shameful. If they are doing these things legitimately, then there is no need for all of their deceit.
If they are justified in accusing you of cheating, and they are confiscating your winnings, why don't they tell you that their evidence has been forwarded with a report to the gaming commission? Where then you can contact the gaming commission to get a copy of the report, and address the allegations via testimony for your defense,
When I simply called bodog about my issue, they had no desire to be helpful. They lied repeatedly. Their service is abysmal. Took me a while to sort through their evasion techniques, to pinpoint the exact reason why they did what they did. Once I dragged that information out of them, I was able to concretely prove that what they did was way out-of-line. At that point, there gave no apology, no remorse, nothing except that my account was properly credited which was my main concern. I was made to feel like a worthless piece of excriment because they stole from me, and I caught them, and they had to pay. bodog is such a joy
bodog will piss on you while telling you it's raining out. If you encounter bodog, hope you're wearing your foul weather gear, as with bodog it often gets stormy.
Any unresolved allegation that you cheated, and bodog has fraudulently confiscated your winnings, needs to be reported to the gaming commission. My helping to concretely prove bodog cheats, lies, evades, etc. is done by documenting the names of their staff members that you speak with, the exact date & time of the contact, and everything else that you can provide.
Saying someone told you something, and then you can't say who or when told you that, doesn't hold much water. Document everything crystal clear so that even a deaf, dumb and blind person could see.
To contact the gaming commission about bodog, use this link: