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@BPD72 Let me see if I can get someone to unlock that for you. |
smoothd20 | 14451 |
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@cucamonga Hi Jerry - Sorry for any issues you are having, that is super frustrating. I will pass this on to Flynt and we'll get this fixed for you. In the meantime, search your email for something from contests@coversmedia.com and see if anything comes up. Also, the way Amazon gift cards usually work is, a code is sent to your email address. Usually the title will say the name of the person (or entity) that is sending to you, "This person/place sent you an Amazon Gift Card!" Then you have to take the code from the email and apply that to your account. |
cucamonga | 2 |
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replied to
CAN YOU PLEASE REMOVE THIS REPLY AS I ALREADY POSTED THE SAME THING BELOW IT
in Covers Help
@SANCHILIPEPPER Removed that post and the "sorry for double post" reply for you. :)
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SANCHILIPEPPER | 2 |
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Quote Originally Posted by lactoburton: Oh, and speaking of disappearing has anyone else had their overall wins totals reduced? Last month (Oct 21 and Oct22) Streak Survivor had major problems with frozen picks and totally incorrect monthly totals which affected the overall wins/losses total. When things apparently were sorted out I had 3 wins taken away and now I see my overall wins total has been reduced by 1 more since last night. My overall win total should be 2769 and not 2765. Also, you sent me emails in mid October that I would be getting a $20 and $30 gift card for my recent streak of 15. Where is it? I, like lots of players of Streak Survivor take personal pride in their over all win and loss totals. Taking away wins a player earns is terrible. Quote Originally Posted by mjd2006: Hey guys - yeah there was week or so when some games didn't show up on the front end (happened when we were also having grading issues). The grading issues have been fixed, and the team is still working on a solution to get those games showing for you guys. The good news is that they are there, on the back-end, it's just not showing up for you, which of course is not ideal. Sorry for the frustrations on that - and thank you for your patience!
@lactoburton I had 2 wins not credited last month, why couldn't it be losses instead,lol... |
pat08080808 | 13 |
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@eagle18 There was an email sent to the address you have on file here on your Covers account on October 13th. You can do a search for contests@coversmedia.com or support@coversmedia.com.
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eagle18 | 3 |
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@eagle18 Can you post the time frame of your streak? I see one late September/early-mid October. Is that what you're referring to? |
eagle18 | 3 |
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@Unstoppable Force My pleasure! |
Covers-Team | 465 |
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replied to
I sent my documents for winning the MLB on Oct 23 and have not received a reply
in Covers Help @DeaconBlues2525 Oh man, hope all is going well! Sending good vibes your way! |
DeaconBlues2525 | 8 |
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@Hodge205 Hi! I'll have Colin or Flynt look into this for you. |
Hodge205 | 2 |
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I was so bummed he missed! BOL to him on this next round! |
Rebourn | 21 |
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@pat08080808 I can see it under your profile - you can click here to see the screenshot: pat08080808 SS Profile |
pat08080808 | 13 |
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@otownkid Hi, just to follow-up with you - I talked to Colin about this, and he advised me that it is an bug we've been with the single sign-on between our site and the contest platform. Unfortunately, it is incredibly hard to replicate, because it happens so sporadically. But the team is aware and keeping an eye out for this, and hopefully find a fix when it is more clear what is happening. |
otownkid | 7 |
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@otownkid I tried on an emulator, and it was ok. Let me forward this on to the team to look at. |
otownkid | 7 |
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Looks like a solid pick to me! |
tvigilante2020 | 10 |
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@otownkid I can get in ok. What browser/device are you using? |
otownkid | 7 |
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Quote Originally Posted by Unstoppable Force: We shall indeed! Best of luck tomorrow shall we see another NHL Over? Quote Originally Posted by Chesspi64: Ooo! Yeah we've got a couple of up and comers! While we wait, there is a 15-game streak on the line for Missouri-South Carolina this afternoon (everyday picker) Quote Originally Posted by Winwinningwon: For sure! I've heard that he is an older gentleman. I hope he goes the distance to 25!
@tammy296 Looking at his patience, I can tell that the man is a veteran wagerer! lol |
pjlvio | 13 |
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@Unstoppable Force I think because they are working on the bigger issues at the moment, this one just isn't high-priority. I'm not a tech person, but, I do know that sometimes some fixes can cause something else to go awry on some other module, so makes sense for them to take these one-by-one. What you and I think should be a simple fix, might involve a lot more than we realize. |
Unstoppable Force | 12 |
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Ah, never mind, I see that Colin already answered you in a different thread. :) |
BetToWin | 4 |
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@BetToWin
Is this what you were looking for? >> NBA Referees Or are you saying they used to be listed with the games here? >>https://www.covers.com/sports/nba/matchups |
BetToWin | 4 |
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I'm so hyped for this! I know he usually waits until the Saturday, but I'm still checking every day. :D |
pjlvio | 13 |
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